Shipping
We ship in stock items within 48 hours, but custom orders are handled on an individual basis.
Ordering
There is no minimum order. Shipping and Sales Tax are calculated and added to the total order at check out.
Tracking Your Order
You may track the status of your order by clicking on the Order Tracking Link, after which you will have to enter your specified user name and password. Through this system you will be able to retrieve your basic shipping
information. Click here to TRACK
YOUR ORDER.
Privacy Policy
Your privacy is important to us! Making a purchase requires that you supply your contact information (name-email-address-shipping address). When purchasing, you will create an account that will store your information, so the next time you shop with us, you will simply log in. Your information is strictly confidential. We use this for your convenience, and to process our orders only.
The information you provide to us will be used solely by us, to process your orders. We will not distribute, display, or sell any information you entrust to us. We will not allow any third party access to your personal information unless forced to do so by law. We will not solicit you or contact you outside of order processing.
Returns & Exchanges
We offer a 30-day money back guarantee on all new, unwashed, and unused products in original packaging. Actual shipping costs are non-refundable (unless your order has not yet been shipped) and are the responsibility of the customer on all returns and exchanges. You must contact us at RaspBaby@sympatico.ca regarding your return before sending it back. There are no returns or exchanges on sale items - all items purchased on sale are final sales.
Price Match Guarantee
If you find an identical product at another online store and that product's regular retail price is less than our regular retail price, please let us know and we'll be happy to offer you the same price.
Please feel free to
contact us with questions and concerns.
Thank you.
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